All-Star Fundraisers will help you get your program off the ground and will be with you every step of the way providing marketing and administrative support. Following are the types of support we offer throughout the program:
MARKETING SUPPORT
| Printed Material/Brochures
Customized with each team's, league's, or town's logo or message
All sign-up forms
Letters to parents explaining the program
FAQ documents
|
| Personal Web Site
Online sign-up
Banners for your site to link to online sign-up page
Complete product information
Online access to customer support
Robust account management area to track all sales and revenue
Access to additional products such as pre-paid calling cards and calling plans for business customers
|
| Additional
Marketing Support
Direct mail/email campaign to boosters, parents, and others
Business sponsor relationship support
Media (local papers) support
|
|
ADMINISTRATIVE SUPPORT
| Campaign Management and Support
Consultation on campaign design and execution
Comprehensive
"step-by-step" manual to assist you in
organizing and running your fund raising campaign
Sign-up tracking spreadsheet
Administrative support for order processing
Issue resolution assistance
Liaison with WorldxChange
|
|
Q. Is there a fee for my organization to enroll in this program?
A. No. There is no enrollment fee as long as your organization can provide proof of non-profit, federal tax-exempt status. If your group is not a non-profit organization, there is a $199.00 enrollment fee.
Q. Our program is small. Will this fundraiser work for us?
A. Yes. However, your group will probably acquire fewer customers than a large group. This will mean that your group's combined billable customer usage may not reach the 10% or higher commission levels.
Q. How will I keep track of who signed up for the program?
A. Once enrolled, your group will be provided with a WorldxChange hosted Web site that will allow you to track all of the activity of your group's customers. You will be able to track the telephone numbers of all customers, how many calls they have made, and how much commission your group is generating. All-Star Fundraisers will also supply you with a customized spreadsheet that will allow you to track which phone numbers were gathered by which team members. This will allow you to recognize outstanding fund raising performance by parents and their kids and reward them with incentive awards (highly recommended).
Q. How do we sign up customers?
A. There are two main ways that your organization can enroll customers to The Penny Plan.
- Paper-based sign-up. All-Star Fundraisers will provide brochures
explaining the fund raising program including complete information
about The Penny Plan long distance service. We will also provide
self explanatory sign-up forms for each member in the program.
Also included will be a letter to each parent outlining how
best to go about helping their child enroll customers.
- Online sign-up. Once you have enrolled with All-Star Fundraisers
and WorldxChange, you will be given a Web site. This site, hosted
by WorldxChange, offers potential customers the opportunity
to research The Penny Plan product and sign-up online. This
site will include your organization's name. All-Star Fundraisers
will also supply banners and links from your own Web site to
your WorldxChange hosted site so that potential customers can
check out The Penny Plan and sign up right from your own site!
Q. Our season is only four months long. Will we be paid all year?
A. Yes, your customers will be making phone calls every month. Your team will be paid monthly throughout the calendar year. In fact, many of your customers will remain with The Penny Plan for 2 years or more. That means that your organization will continue to receive commissions indefinitely! As long as you still have customers using The Penny Plan service, you will receive a monthly check!
Q. Once someone becomes a Penny Plan customer, who do they contact for questions or assistance?
A. WorldxChange runs a superior Customer
Service Center. All questions and service issues can be answered
by them directly toll free at (800) 569-8700 or online at customersupport@worldxchange.com
Q. What if a customer wants to return to their old long distance company?
A. All they need to do is call their old long distance company and ask to switch back.
|
